pjeromec Posted December 28, 2012 Share Posted December 28, 2012 I recently ordered an H100i, and when I recieved it, the box had minimal damage (one indented corner). The H100i on the other hand, had bent fins, which was fine, but the WHOLE radiator instead of being a perfect 90 degree angle, is crooked and is hard to mount. Even when mounted, one fan rubs and the other won't spin period. I put in an RMA 12/24 and have called a few times a day since lines reopened and never get answered (pretty sure the lines are open since they don't say other wise :S) and eventually get sent to a voicemail (which is always full..). Is there another step I can take to have this addressed? Or should I just wait it out and hope i'll get a hand eventually? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 30, 2012 Corsair Employees Share Posted December 30, 2012 If you notice there is a message about the Holiday schedule, I am sorry but we are on a reduced schedule because of Christmas, post your case number and I will see it gets approved but you may want to check with the reseller if this was shipping damage they should take care of it. Link to comment Share on other sites More sharing options...
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