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Can't ask RMA because my ram is not listed


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Hi,

 

ive bought these 2 sticks of ram 2 weeks ago and i've find one of them has errors on memtest.

 

I would like to RMA them but i cant because this model is not on the list!

What can i do?

 

My ram is:

 

CMZ16GX3M2A1600C9G

are 2 sticks of 8GB each

9-9-9-9-24

 

Help!

 

p.s.: once i do rma, what things have i to put in the pack to show when i've bought it?

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Pick a different memory part number and then specify what you have in the ticket. Also just to be safe, PM me the case number and I'll modify the case manually.

 

As for the package contents, that's all explained in the RMA form once it's approved. It doesn't need the receipt or anything though.

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