v0rren Posted December 8, 2012 Share Posted December 8, 2012 hi, i changed CPU and Motherboard yesterday CPU: e8400> changed with a i5 3570k RAM: 4gb ram ddr3 PSU: corsair550w MB: asrock g41m-s3> changed with asrock z77 pro3 VGA: gtx460 786mb CASE: cm690 AUDIO: xonar dx HDD: WB 500gb blue Monitor: dell u2312hm (1920x1080) and now when i'm playing some heavy games (for now it happen with hitman absolution and guild wars 2, i tried with dota 2 and skyrim but no sound) i hear a strange buzz sound similiar to this: (one look the edit) i think i always heard it even with the old pc but it never really bothered me since it was really low... do i have to worry about it? i can live with the noise but i dont want to watch the psu die and bring with him some other component... i tried to deactivate from the bios C1E and EIST option like the top topic said but nothing change ps: i have the psu from 2 years thanks in advance and sorry for my bad english edit: i found the exact noise! its like that Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 10, 2012 Corsair Employees Share Posted December 10, 2012 The video didn't show the noise you are referring to (maybe I just couldn't hear it) but regardless, it does sound like out of the ordinary. If the noise gets really loud over time, then please use the link on the left to submit an RMA. I don't think the PSU is nor will cause any damage to any components. Our PSU has an over voltage/current and under voltage/current protection built in to the PSU. Link to comment Share on other sites More sharing options...
v0rren Posted December 10, 2012 Author Share Posted December 10, 2012 thanks for the response, i read somewhere that is possibile to request an advance rma where u send me first another psu and then i send mine, is this rma aviable in italy? how does it work? thanks in advance Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 11, 2012 Corsair Employees Share Posted December 11, 2012 Yes, you will need to call our customer service and request for an advance RMA. Their contact info is on our main webpage. Link to comment Share on other sites More sharing options...
v0rren Posted December 11, 2012 Author Share Posted December 11, 2012 could you please tell me how does that work before? im not native english speaker and i will have problems to talk on the phone, so i would like to know everything from before :P i googled a bit and i found this: i call the support requesting an advance rma, they ask me for my credit number card and test it then they send a new psu and i have to ship mine paying myself the shipping money. correct? also, i'm gonna use the one you send me and stop or you gonna repair my old one and when it come back i have to send you the other psu at my expense again? i hope you understand what i said lol, i'm sorry to bother you but its my first time doing a rma and if i have to pay 2 shipping wich cost like 30 euro from italy to you its better if i get a new psu... thanks and sorry again for the many questions Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 12, 2012 Corsair Employees Share Posted December 12, 2012 Yes you would need the RMA conformation and then call our customer service they will be able to answer all these questions. I am sorry but we would not have the answers for this as its not something we do. But yes you pay the shipping that does not change; Unless you work that out with customer service. Link to comment Share on other sites More sharing options...
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