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Carbdie 500R Front I/O problem


Screwballs

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Hi all,

 

As per this thread

 

http://forum.corsair.com/v3/showthread.php?t=107328&highlight=i%2Fo+usb

 

I cannot use the two USB 3.0 ports. Nothing seems to work in them. I submitted an RMA a while back but got snowed under with real life and now want to try and get it sorted. Has there been any luck with fixes or must I replace the front i/o?

 

Many thanks,

 

Screwballs

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  • 3 weeks later...
Hi all,

 

As per this thread

 

http://forum.corsair.com/v3/showthread.php?t=107328&highlight=i%2Fo+usb

 

I cannot use the two USB 3.0 ports. Nothing seems to work in them. I submitted an RMA a while back but got snowed under with real life and now want to try and get it sorted. Has there been any luck with fixes or must I replace the front i/o?

 

Many thanks,

 

Screwballs

 

I have the same problem.

Corsair sends a new frontpanel right away. Thanks for that.

 

According to my supplier its a known problem with the 500R. The USB port copper inside plates are to much upright. When plugging in the first time there is a risk of pushing these plates backward into the housing. Then there's no contact betweenthe USB plug and the port connector plates anymore. I think it's a production issue.

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