Nikronim Posted November 28, 2012 Share Posted November 28, 2012 I own a vengeance 2000 headset that started to crack at the base of the left side where you adjust the length. This happend the first week when i was using the headset it started as a small crack but now two months later the crack is wide open and i can even see the cables inside. The headset has been handled with extreme care no stretching just sliding on head as safe as possible no laying down with the headset or anything that would wear the headset out quickly. I am from sweden and i bought the headset from a swedish site called Komplett.se i contacted them last week and got an answer today saying they cannot replace my headset. So i came here instead because i have seen some threads posted here before who had the exact same crack as me in the headset. Other then the crack i love the headset very much its 100 % amazing comfortable and i was planning to use it for years if it would last that long but not sadly it looks like its only gonna last another week so i hope that i can get my issue solved here. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 29, 2012 Corsair Employees Share Posted November 29, 2012 Please use the link on the left and request an RMA and let me know the case number. Link to comment Share on other sites More sharing options...
Nikronim Posted November 29, 2012 Author Share Posted November 29, 2012 5330910 This should be the right one. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 30, 2012 Corsair Employees Share Posted November 30, 2012 Message sent to customer service for you and you should hear from them by Monday at the latest, if not I would suggest calling them by phone the number is listed under contact on the main site Link to comment Share on other sites More sharing options...
Deadneck Posted December 3, 2012 Share Posted December 3, 2012 Hi RAM GUY I have the exact same problem with my headset as Nikronim, I am from AUS, is this the same process? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 3, 2012 Corsair Employees Share Posted December 3, 2012 Yes please request an RMA and post the case number I will ask customer service to see what they can do for you. Link to comment Share on other sites More sharing options...
Nikronim Posted December 6, 2012 Author Share Posted December 6, 2012 I just received the mail with where i should send my headset and so on but before i do it im alittle curious how much it would cost to send it since i am sending it to anothing country. My package is supposed to go to Veluwezoom 50, 1327 AH Almere, The Netherlands and im from sweden so im curious what the costs to ship it there would be. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 6, 2012 Corsair Employees Share Posted December 6, 2012 I am sorry I would not have any idea; we are not a shipping company. I would suggest calling our customer service by phone if you do not want to post you Case number. You can call the toll free number listed under contact on the main site using SKYPE for free. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.