mahonni Posted September 13, 2012 Share Posted September 13, 2012 Hi, In January 2011 I bought an F120GB2. It looked like it was a nice acquisition despite the high price, since its performance was outstanding and I chose a brand that I trusted, but in barely 4 months it started having serious issues. I asked for help in the forums here, and at the end I solved the issue doing a secure erase. Even if I always back up the most important data, I don’t have any live copy, so I lost some important data and, of course, a lot of time. Fortunately, the SSD worked after the format, so at least I didn't have to RMA it and spend some extra time without a system hard disk… until 4 months later, where it definitely broke. I lost data again, and I had to RMA the SSD because I could not even do the secure erase I did before. So, 3 weeks later I got another SSD, a refurbished one. It all went ok until now, almost one year later. Once again I've got a SSD that gets detected by the BIOS but it’s not accessible, tested in 3 different computers. Am I going to lose data again? Sure I will. So now what? Wasn't it supposed to have a MTBF of 1 million hours? What were the odds of having 3 data loses in just 20 months with a barely used laptop, when the MTBF is "supposed" to be 1 million hours? How can I trust a device like that? I just asked for another RMA but I don’t even know what I'm going to do with this SSD because, once I get it back, it is likely going to last for not more than a year. I don’t know anything about the reliability of the new SSDs. I hope they’re way better because right now I can’t trust in my F120GB2. Link to comment Share on other sites More sharing options...
Toasted Posted September 13, 2012 Share Posted September 13, 2012 Post your case # so RAM GUY can send a message to customer service. Also give your previous RMA details to tell them that the refurbished unit has the same problem. Link to comment Share on other sites More sharing options...
mahonni Posted September 14, 2012 Author Share Posted September 14, 2012 Post your case # so RAM GUY can send a message to customer service. Also give your previous RMA details to tell them that the refurbished unit has the same problem. Thanks, Toasted. My current case # is 5056495 (I don't have RMA yet), while my old RMA # is 1252584. I can't find the details of last RMA, but I guess they can check it through the RMA number, right? Link to comment Share on other sites More sharing options...
Toasted Posted September 14, 2012 Share Posted September 14, 2012 They should be able to check your previous RMA details via the number. Link to comment Share on other sites More sharing options...
mahonni Posted September 14, 2012 Author Share Posted September 14, 2012 Perfect, thanks! Link to comment Share on other sites More sharing options...
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