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almost 3 months since start of RMA...and no progress


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so what do i do now?

 

i requested a RMA for the case 300R front panel (the internals are swapped) and in the email it said not to send in anything as they will send the replacement part. They just requested my mailing address, which i sent already. I don't know what else to do as they are not requesting anything else. The status says N/A everywhere. I havent recieved the parts yet or anyone followed up either.

 

I was just being patient and wait it out, but 3 months is a little too long, no?

 

my numbers:

RMA#4716628

CASE#4716628

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  • Corsair Employees
I am sorry it has taken this long; I know that we were out of that part for a while; I am not sure of the exact dates. We are out of the office until the 4th of September for the Holiday but I will ask our spare parts technition to take care of you ASAP when we return.
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