Corsair Employees RAM GUY Posted October 23, 2012 Corsair Employees Share Posted October 23, 2012 bigsee Please use the link on the left and request an RMA and then post the case# I will see it gets taken care of right away. Link to comment Share on other sites More sharing options...
bigsee Posted October 24, 2012 Share Posted October 24, 2012 THX for the answers but I'm not able to send it to RMA. It stopped to be noisy, I wait for a while what happens... Link to comment Share on other sites More sharing options...
bigsee Posted October 29, 2012 Share Posted October 29, 2012 I came home for work, and my machine was running all day. I restarted it, and began a new match with Battlefield 3. Until I didn't stop the game the PSU was in very quiet, absolutely quiet! When I log the game off the PSU started the buzzing sound, and it was continuing what happened on the screen: - when I scrolled on a webpage - when I moved the sursor with arrow keys to the specified letter - when I made anything on the computer - when I installed a program and the process was running in the blue stripe... ... the sound was acted it out! Also what can be seen on the monitor I could hear! It looks like the sound is "bounded" to something (the graphic card, the HDDs, the SSD, the operating system?) or to everything, I don't know? Was I clear what did I discovered? MAybe it will help to you, my friends!!! cheers Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 29, 2012 Corsair Employees Share Posted October 29, 2012 That sounds more like something else, have you tried any of the steps listed in this post? Noisy PSU? Read this first! To be more clear about what I am suggesting here: At first I was suspecting the Noise you described may have been fan noise which we have to replace the unit to solve that. But from what you just posted it sounds more like coil wine or a coil is buzzing may be the issue. Link to comment Share on other sites More sharing options...
bigsee Posted October 30, 2012 Share Posted October 30, 2012 - I tried: C1E off in BIOS ->no change - in safe mode (uninstalled and installed graphic card) -> no change - I step back to catalyst 12.1 which is on the setup CD of the graphic card (Sapphire HD6950 2 GiB) I need test the PSu in a different sysem, on the weekend I'll have more time to do this. BTW, yes, it sounds like this: http://sigma.octopart.com/484962/image/RadioShack-T4452(20A)/T3052(6A).jpg I'll try eliminate the sound on the weekend THX for the answer!!! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 30, 2012 Corsair Employees Share Posted October 30, 2012 And did we replace this unit previously? If so I did not see the RMA# listed can you post that and I will have our customer service go ahead and arrange another replacement at our expense. Link to comment Share on other sites More sharing options...
bigsee Posted October 30, 2012 Share Posted October 30, 2012 And did we replace this unit previously? If so I did not see the RMA# listed can you post that and I will have our customer service go ahead and arrange another replacement at our expense. No, I had GS600 before what I changed to this. That made the same... I clicked over the BIOS and I tried to find the perfect solution to silent the PSU. I didnt find the optimal settings (performance, power management, etc...) to mute sound. After it I left an SSD and a 1 TB WD HDD - I took the 500 WD from the system out - and ran some bench: Furmark + Prime95, and the sound appeared but it was less than before! It looks like the PSU has an overload...? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 30, 2012 Corsair Employees Share Posted October 30, 2012 Oh I see so you have the TX650 now that you had changed at the reseller is that the case? If so please use the link on the left and request an RMA and we I will be happy to get it replaced for a unit that does not display this symptom. Link to comment Share on other sites More sharing options...
bigsee Posted November 6, 2012 Share Posted November 6, 2012 The box looks like this: http://kepfeltoltes.hu/thumb/120329/tx650-box_1_www.kepfeltoltes.hu_.png or this: http://kepfeltoltes.hu/thumb/121106/PB063133_www.kepfeltoltes.hu_.jpg ? I have the last. Without V2 sticker on it...:[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 6, 2012 Corsair Employees Share Posted November 6, 2012 There should be a bar code label with the part number on it, that is what we need to see. Link to comment Share on other sites More sharing options...
bigsee Posted November 6, 2012 Share Posted November 6, 2012 This? http://kepfeltoltes.hu/thumb/121106/PB063134_www.kepfeltoltes.hu_.jpg Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 6, 2012 Corsair Employees Share Posted November 6, 2012 Yes that is a revised TX650V2 and if you have an issue with the fan please use the link on the left and request an RMA and we can get it replaced But please post your case number and I will have our customer service contact you. Link to comment Share on other sites More sharing options...
bigsee Posted November 7, 2012 Share Posted November 7, 2012 Thanks for the help but I have to try to take it through the reseller where I bought it. Or I'll find someone who often sends parts to you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 7, 2012 Corsair Employees Share Posted November 7, 2012 You dont need to worry about that our customer service will take care of the shipping since you have had it less than thirty days. Link to comment Share on other sites More sharing options...
bigsee Posted November 13, 2012 Share Posted November 13, 2012 I played with my config a little bit. I took a 9 mm ventilator in the face of the PSU and the whinning noise stopped!!! I could hear steps by steps it quiets... This is not normal!!! I can keep it absolutely quiet if I cool it from the outside of the PSU... (the 9 mm vent is too loud to me :)) My question is if I want loose the waranty :) how can the ventilator's power in level set lower? Is it possible? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 13, 2012 Corsair Employees Share Posted November 13, 2012 No that is not possible, but you can add more load on the system as that would put the load out of that power band where this is happening. Link to comment Share on other sites More sharing options...
Vista1967 Posted November 16, 2012 Share Posted November 16, 2012 Bonjour RAM GUY, j’ai reçu l’alimentation hier 15/11/2012 via UPS, vous avez été rapide et je vous en remercie. Mais sur la nouvelle alimentation il y a des problèmes beaucoup plus désagréable, le problème c’est un bruit comme un oiseau qui chante.. Et j’ai aussi vu sur le forum qu’il y a pas mal de gens qui ont le même problème avec cette alimentation HX650. Entre temps j’ai acheté une alim no name et je n’ai aucun problème avec, je pense donc qu’il y a un soucis avec votre matériel. Comme j’ai reçu l’alim hier est ce que je peux faire un retour par UPS ou un autre moyen, j’aimerais aussi éviter a chaque fois les frais d’envois chez vous ? Voici mon numéro RMA: 5248803 par lequel mon ancienne alim a été remplacée (HX 620). Ps: J'ai analysé la chose, et en fait lorsque l'alimentation commence à chauffer, le ventilateur s'active pendant 20 bonne secondes (aucun bruit à signaler), mais après, lorsqu'il se désactive, et que les hélices se laissent "glisser" pour après être immobiles, ça fait un bruit très dérangeant !! Sachant qu'il le fait toutes les minutes... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 16, 2012 Corsair Employees Share Posted November 16, 2012 I am sorry about that I have asked our customer service to contact you and take care of the shipping and get you another unit at our expense. Link to comment Share on other sites More sharing options...
Vista1967 Posted November 16, 2012 Share Posted November 16, 2012 ok and thank you ;) Link to comment Share on other sites More sharing options...
Vista1967 Posted November 19, 2012 Share Posted November 19, 2012 I am sorry about that I have asked our customer service to contact you and take care of the shipping and get you another unit at our expense. Bonjour, Ils ne m'ont même pas contacté par mail ou téléphone? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2012 Corsair Employees Share Posted November 23, 2012 It looks like a unit was shipped to you on the 20th so you should have it in the next few days if not already. Link to comment Share on other sites More sharing options...
bigsee Posted November 24, 2012 Share Posted November 24, 2012 You dont need to worry about that our customer service will take care of the shipping since you have had it less than thirty days. I'm curious when will you get back this PSU (if ever), because of I changed it back in a shop for another... (within the 30 days, on the 30th day) http://kepfeltoltes.hu/121106/PB063134_www.kepfeltoltes.hu_.jpg Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 24, 2012 Corsair Employees Share Posted November 24, 2012 I'm curious when will you get back this PSU (if ever), because of I changed it back in a shop for another... (within the 30 days, on the 30th day) I am sorry I don't understand what you are asking? But No (I Think) I would suggest doing the RMA directly with us so we can be sure the issue is resolved. If you have concerns about the shipping please call our customer service by phone on Monday after 7:30 AM Pacific Time and they will be able to help you with more accurate information. Link to comment Share on other sites More sharing options...
bigsee Posted November 24, 2012 Share Posted November 24, 2012 I am sorry I don't understand what you are asking? But No (I Think) I would suggest doing the RMA directly with us so we can be sure the issue is resolved. If you have concerns about the shipping please call our customer service by phone on Monday after 7:30 AM Pacific Time and they will be able to help you with more accurate information. Sorry! I just wanted to say that I took back the PSU to the shop (Ditech - Austria) and they let me to choose an another unit. Thats all! Thanks for the help you gave me!!! Link to comment Share on other sites More sharing options...
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