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Front Panel Power Button issue 500R Carbine


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So I sent an RMA yesterday night about my front power button is clearly broken all the other buttons and LED lights even the one for the power button work on front panel except the power button does nothing when I push it.


I even jump started my computer from the motherboard to make sure the pins were okay.


and I haven't gotten a word from Corsair tech support. I can't even check my RMA status because apparently no one has looked at it?


RMA number is 4905484


please help me

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