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ThinkPad T520 with CMSO16GX3M2A1333C9, unstable


palmboy5

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I have a Lenovo ThinkPad T520 with an i7-2760QM and CMSO16GX3M2A1333C9 RAM installed. It has been running great for about two months, but a few days ago the laptop started being unstable, where programs randomly crash and the system bluescreens at least once a day. It also failed IntelBurnTest.

 

The laptop has been stable with the original 6GB of RAM switched back in, So I believe the 16GB RAM is at fault.

 

I tried to go through the RMA process, but CMSO16GX3M2A1333C9 does not show up in the drop down list for Computer Memory. What should I do?

 

Thanks!

 

EDIT: I noticed I typoed the model (CSM instead of CMS) for this post, but still, that model isn't on the drop down list.

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  • Corsair Employees

You will have to log back into your case and complete the address and email information before I can change anything.

And it looks as though you have entered the part number manually so just proceed with the RMA.

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