yhainan Posted April 17, 2012 Share Posted April 17, 2012 I bought a computer chassis,the tyoe is CC600T,The back of the chassis serial number is 12109707.I bought this chassis Taobao Mall in China.But in recent days,my case had some problem,The fan controller failure,n matter how I debug,the fan has been at maximum speed,even sometimes stop working,I ensure that all lines have been connected,and the fan controller before working properly.so please help me solve this problem,I spent half of his savings to buy this chassis,thank you very much!!! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 17, 2012 Corsair Employee Share Posted April 17, 2012 Please provide your address and phone number and I would scan a copy of your invoice as it will be required to get the parts. Our customer service will ask for that once you have provided your address. Link to comment Share on other sites More sharing options...
yhainan Posted April 18, 2012 Author Share Posted April 18, 2012 I have all the online shopping transaction records,i can send photos to your email,and to which email? i had send attachments of the Proof of purchase and the Invoice,can you see it? Link to comment Share on other sites More sharing options...
Wired Posted April 18, 2012 Share Posted April 18, 2012 You need to fill out an RMA form. If there's any personal info in those attached pics I would suggest you remove them from the forum. Link to comment Share on other sites More sharing options...
yhainan Posted April 18, 2012 Author Share Posted April 18, 2012 thank you for the advice,and where can i get the RMA form? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 18, 2012 Corsair Employee Share Posted April 18, 2012 I have sent your case to customer service to be processed and they will contact you if they need any more information. Link to comment Share on other sites More sharing options...
Wired Posted April 18, 2012 Share Posted April 18, 2012 RMA form is on the website, and there's also a link to the left. Link to comment Share on other sites More sharing options...
yhainan Posted April 18, 2012 Author Share Posted April 18, 2012 Why nobody contact me Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 19, 2012 Corsair Employee Share Posted April 19, 2012 I am sorry but I don't know what you mean, we did contact you and tell you what was needed. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.