eshbop Posted April 4, 2012 Share Posted April 4, 2012 Hi, I was looking into getting a replacement Obsidian 600t frontmesh, but it turns out the cheapest shipping option is nearly $40. For such a small, lightweight part this seems ridiculous. Nowhere here stocks them and if I wanted a new one I'd have to buy a new case. Is there anyway shipping could be priced more reasonably or do I have to do without? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 4, 2012 Corsair Employee Share Posted April 4, 2012 I am sorry but yes shipping and Duty cost to Australia is expensive, you can contact our customer service and see if they can help you with that. The number is listed under Contact on the main site and you can install skype and call the toll free number for free. Link to comment Share on other sites More sharing options...
eshbop Posted April 19, 2012 Author Share Posted April 19, 2012 Yet a reputable website can ship me a single or several games (larger/heavier than this component) shipped from the UK using UPS or Royal Mail for free? I've had plenty of items shipped from overseas for single digit postage costs, you can't tell me that $39 + duties isn't absurdly overpriced for the item I want shipped... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 19, 2012 Corsair Employee Share Posted April 19, 2012 I am sorry but that is not something I would be able to address or answer on the forum from Tech support. As I stated please contact our customer service and I am sure they will do their best to help you. Link to comment Share on other sites More sharing options...
eshbop Posted February 21, 2013 Author Share Posted February 21, 2013 I've noticed it's now up to $70, is there anywhere in Aus that stock the 600t frontmesh? I can't seem to find anywhere. Or maybe somewhere in Europe or elsewhere in the States? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 23, 2013 Corsair Employee Share Posted February 23, 2013 I am sorry but did you contact our customer service? And no one that I know stocks parts on the whole case except for our on line store. Link to comment Share on other sites More sharing options...
eshbop Posted February 25, 2013 Author Share Posted February 25, 2013 I've tried emailing a couple times, but no reply. I don't have a mic to call over skype. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 25, 2013 Corsair Employee Share Posted February 25, 2013 Please use the link on the left and request an RMA and make sure that you fill out your complete address and phone number and post the case number and I will ask them to call you. Link to comment Share on other sites More sharing options...
eshbop Posted February 26, 2013 Author Share Posted February 26, 2013 Awesome, thanks for your help! The number is 5670134 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 27, 2013 Corsair Employee Share Posted February 27, 2013 I sent an email to our customer service for you Link to comment Share on other sites More sharing options...
eshbop Posted March 5, 2013 Author Share Posted March 5, 2013 http://forum.corsair.com/v3/showthread.php?t=105753 I've received shipping instructions, how is shipping from my end going to be paid for? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 5, 2013 Corsair Employee Share Posted March 5, 2013 I have sent our customer service a message for you, I am sorry but that is all I can do. As I stated previously it would be best if you call them by phone. Link to comment Share on other sites More sharing options...
eshbop Posted March 5, 2013 Author Share Posted March 5, 2013 Sorry, I made another thread and somehow the post ended up in here with a different link. I have no idea how that happened. Link to comment Share on other sites More sharing options...
eshbop Posted March 5, 2013 Author Share Posted March 5, 2013 In reference to: http://forum.corsair.com/v3/showthread.php?t=115647 I've received shipping instructions, how is shipping from my end going to be paid for? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 5, 2013 Corsair Employee Share Posted March 5, 2013 I am sorry but we do not allow double posting please stay to one thread. And you are requesting a part to repair your case right? If yes then you do not need to send anything they will send the parts to you. Link to comment Share on other sites More sharing options...
eshbop Posted March 6, 2013 Author Share Posted March 6, 2013 Sorry, my bad. Those post were in relation to the replacement PSU though. Don't worry, I understand what's going on now. Thanks for all your help! Much appreciated! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 6, 2013 Corsair Employee Share Posted March 6, 2013 Okay I sent our customer service another message for you I am sorry but it would be best for you to call them by phone like I have stated a few times. Link to comment Share on other sites More sharing options...
eshbop Posted March 10, 2013 Author Share Posted March 10, 2013 Where can I find the Skype number for customer service? The only number I can find is for HQ and Contact > Customer Service takes me to an email form. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 11, 2013 Corsair Employee Share Posted March 11, 2013 Under Contact on http://www.corsair.com use the toll free number. Link to comment Share on other sites More sharing options...
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