TheRealVan Posted April 4, 2012 Share Posted April 4, 2012 I recently sent an item off for RMA but for whatever reason, I cannot check the status. Whenever I pt in my details to check RMA status (Case# and password), I am just redirected to the "request RMA" section with my request already filled in. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 4, 2012 Corsair Employees Share Posted April 4, 2012 what was the case number? Link to comment Share on other sites More sharing options...
TheRealVan Posted April 4, 2012 Author Share Posted April 4, 2012 Case number is 2721015 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 5, 2012 Corsair Employees Share Posted April 5, 2012 You might try another Browser but your case is being processed and I sent a message to customer service to check that and contact you. Link to comment Share on other sites More sharing options...
TheRealVan Posted April 6, 2012 Author Share Posted April 6, 2012 Tried different browsers, still the same problem. Haven't received any updates yet from customer service. Link to comment Share on other sites More sharing options...
TheRealVan Posted April 8, 2012 Author Share Posted April 8, 2012 bumpbumpbumpbumpbumpbumpbumpbumpbumpbumpbump Link to comment Share on other sites More sharing options...
Synthohol Posted April 8, 2012 Share Posted April 8, 2012 they are closed on the weekend. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 9, 2012 Corsair Employees Share Posted April 9, 2012 You have to go through the screens to get to the message tab, just keep clicking next. And I sent our customer service a message is about all I can do sorry. Or I would suggest calling them by phone the number is listed under contact on the main site and you can install skype and call the toll free number for free. Link to comment Share on other sites More sharing options...
pbmurdaugh Posted May 25, 2012 Share Posted May 25, 2012 Case #4648412 Unable to get RMA Status with the exact symptoms as OP. Paul Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 27, 2012 Corsair Employees Share Posted May 27, 2012 5/24/2012 7:05:25 PM TS/Administrator RMA is being processed by Corsair. Sent to pbmurdaugh Your RMA was processed on the 24th so I am sure it is on the way back. But you can contact our customer service on Tuesday after 8:00 AM Pacific Time to follow up on this case. Link to comment Share on other sites More sharing options...
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