mcj66106 Posted March 2, 2012 Share Posted March 2, 2012 I have a few questions. Are these cables the same gauge as the original wires and are they covered by the normal warranty. LINK to the cables product page. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 3, 2012 Corsair Employees Share Posted March 3, 2012 Yes they will basically be the same cables that came with the unit except braided/sleeved. Link to comment Share on other sites More sharing options...
A.M. Posted March 3, 2012 Share Posted March 3, 2012 Whoa, that looks way worse than mine. :bigeyes: (http://forum.corsair.com/v3/showthread.php?t=104430) At least I was able to fix my board by replacing 12V connector. Your board looks toasted beyond any repair. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2012 Corsair Employees Share Posted March 6, 2012 I would suggest you submit for an RMA on the PSU and contact the MB maker to look at the MB. Once you have the case number please post it so I can request some testing on the PSU you send in. Link to comment Share on other sites More sharing options...
mcj66106 Posted March 6, 2012 Author Share Posted March 6, 2012 I need to rma my old HX1000 first. Then after it gets back I can go ahead and send in the AX1200. I have rma numbers for both of them as well as the cables that where used on the AX1200. The motherboard is in the process of rma as well and should be back in my possession by the end of the week. its going to take about a week before i can get the HX1000 shipped and probably a week after i get the HX1000 back I can send in the AX1200. I took down the pictures of the damage but can post them back in this thread. I really don't think it was the psu or the cables and neither do the 3 electronics repair shops I have had look at it. http://i1215.photobucket.com/albums/cc507/mcj66102/2012-02-29_17-11-11_386.jpg http://i1215.photobucket.com/albums/cc507/mcj66102/2012-02-29_17-10-08_947.jpg http://i1215.photobucket.com/albums/cc507/mcj66102/2012-02-29_15-21-14_751.jpg http://i1215.photobucket.com/albums/cc507/mcj66102/2012-03-01_16-58-25_59.jpg Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2012 Corsair Employees Share Posted March 6, 2012 I would agree from the damage it appears there was a short somewhere on the MB that caused the current to BURN the MB. But to be safe lets have the PSU tested. Please use the link on the left and request the RMA then let me know the case number so I can request the testing we have mentioned in this thread. Link to comment Share on other sites More sharing options...
mcj66106 Posted March 6, 2012 Author Share Posted March 6, 2012 I will pass along the case numbers for the psu's. Thank you for your help. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2012 Corsair Employees Share Posted March 6, 2012 Please post your case number as soon as you submit the case our customer service will contact you with another RMA# Link to comment Share on other sites More sharing options...
mcj66106 Posted March 6, 2012 Author Share Posted March 6, 2012 This is going to sound stupid but i cant figure out what email gose with each rma since i have 3 going on right now with corsair. One for the HX1000, one with the AX1200 and one with the upgrade cable set. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2012 Corsair Employees Share Posted March 6, 2012 what was the case numbers and I will take a look. Link to comment Share on other sites More sharing options...
mcj66106 Posted March 7, 2012 Author Share Posted March 7, 2012 Case #: 2714215 Case #2703868 I haven't shipped any thing yet on either rma What do I do about the cables I cant seem to find them in the rma forms. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 8, 2012 Corsair Employees Share Posted March 8, 2012 Our customer service has left for the day; sorry I was not available earlier today to take care of this but they should contact you tomorrow morning after about 9:00 AM Pacific Time. I have asked them to have the unit shipped to my attention so it can be tested to be sure it is not the PSU problem... Link to comment Share on other sites More sharing options...
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