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The driver detected a controller error on \Device\Ide\IdePort0.


ryanhaver

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Hi Everyone,

 

It's my first post. I just finished my new build and everything appeared to be working great until I rebooted my system or when it goes to sleep/hibernates.

 

I am getting Event ID 11 atapi errors: "The driver detected a controller error on \Device\Ide\IdePort0." I've narrowed it down to my brand new Corsair Force Series GT (CSSD-F120GBGT-BK). Every morning I want up and have found my computer turned itself off. I then proceeded to turn it on and check the event viewer which shows a long list of repeats of the error above.

 

My Hardware:

 

Asus Rampage IV Extreme

Corsair Force GT 120GB SSD

Corsair Obsidian 800D Case (I'm using the hotsawp back-plane)

Core i7-3930K

Corsair AX1200 PSU

Corsair Dominator GT RAM 4x4GB (CMT16GX3M4X2133C9)

 

Things I've checked:

 

#1 All SATA controllers are set to AHCI in the Bios (not IDE or RAID)

 

#2 All proper drivers have been installed directly from Asus' website.

 

#3 I've disconnected all other Mechanical and Optical drives to narrow it down to my Corsair Force GT.

 

#4 Bios for Motherboard is up to date

 

#5 Bios for Force GT is up to date.

 

#6 Re-installed Windows 7 Ultimate 64bit twice, and ran all updates.

 

 

Here are the full details from the event viewer:

 

 

- System

 

- Provider

 

[ Name] atapi

 

- EventID 11

 

[ Qualifiers] 49156

 

Level 2

 

Task 0

 

Keywords 0x80000000000000

 

- TimeCreated

 

[ SystemTime] 2012-02-29T03:31:22.832069400Z

 

EventRecordID 6087

 

Channel System

 

Computer Ultima

 

Security

 

 

- EventData

 

\Device\Ide\IdePort0

0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000

 

 

--------------------------------------------------------------------------------

 

Binary data:

 

 

In Words

 

0000: 00100000 00000001 00000000 C004000B

0008: 00000002 C0000185 00000000 00000000

0010: 00000000 00000000 00000000 00000000

0018: 00000000 00001004

 

 

In Bytes

 

0000: 00 00 10 00 01 00 00 00 ........

0008: 00 00 00 00 0B 00 04 C0 .......À

0010: 02 00 00 00 85 01 00 C0 ....…..À

0018: 00 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

0028: 00 00 00 00 00 00 00 00 ........

0030: 00 00 00 00 04 10 00 00 ........

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-Tried a different SATA cable and port (motherboard)?

 

Thanks for your suggestion. After my post last night I swapped cables and SATA ports on the Motherboard and unfortunately the issue still persisted. The good and bad news is that I bypassed the hotswap backplane in the Corsair 800D case and the issue went away completely (still using the original cable and port on motherboard). It appears that the newer backplanes they are putting in the 800D are prone to have issues with SSDs. I haven't had the issue at all since bypassing it.

 

I wonder if this is a known issue or an isolated incident. Is there a way to RMA just the backplane?

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