ryanhaver Posted February 29, 2012 Share Posted February 29, 2012 Hi Everyone, It's my first post. I just finished my new build and everything appeared to be working great until I rebooted my system or when it goes to sleep/hibernates. I am getting Event ID 11 atapi errors: "The driver detected a controller error on \Device\Ide\IdePort0." I've narrowed it down to my brand new Corsair Force Series GT (CSSD-F120GBGT-BK). Every morning I want up and have found my computer turned itself off. I then proceeded to turn it on and check the event viewer which shows a long list of repeats of the error above. My Hardware: Asus Rampage IV Extreme Corsair Force GT 120GB SSD Corsair Obsidian 800D Case (I'm using the hotsawp back-plane) Core i7-3930K Corsair AX1200 PSU Corsair Dominator GT RAM 4x4GB (CMT16GX3M4X2133C9) Things I've checked: #1 All SATA controllers are set to AHCI in the Bios (not IDE or RAID) #2 All proper drivers have been installed directly from Asus' website. #3 I've disconnected all other Mechanical and Optical drives to narrow it down to my Corsair Force GT. #4 Bios for Motherboard is up to date #5 Bios for Force GT is up to date. #6 Re-installed Windows 7 Ultimate 64bit twice, and ran all updates. Here are the full details from the event viewer: - System - Provider [ Name] atapi - EventID 11 [ Qualifiers] 49156 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-02-29T03:31:22.832069400Z EventRecordID 6087 Channel System Computer Ultima Security - EventData \Device\Ide\IdePort0 0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00100000 00000001 00000000 C004000B 0008: 00000002 C0000185 00000000 00000000 0010: 00000000 00000000 00000000 00000000 0018: 00000000 00001004 In Bytes 0000: 00 00 10 00 01 00 00 00 ........ 0008: 00 00 00 00 0B 00 04 C0 .......À 0010: 02 00 00 00 85 01 00 C0 ....…..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ 0030: 00 00 00 00 04 10 00 00 ........ Link to comment Share on other sites More sharing options...
Toasted Posted February 29, 2012 Share Posted February 29, 2012 -Tried a different SATA cable and port (motherboard)? Link to comment Share on other sites More sharing options...
ryanhaver Posted February 29, 2012 Author Share Posted February 29, 2012 -Tried a different SATA cable and port (motherboard)? Thanks for your suggestion. After my post last night I swapped cables and SATA ports on the Motherboard and unfortunately the issue still persisted. The good and bad news is that I bypassed the hotswap backplane in the Corsair 800D case and the issue went away completely (still using the original cable and port on motherboard). It appears that the newer backplanes they are putting in the 800D are prone to have issues with SSDs. I haven't had the issue at all since bypassing it. I wonder if this is a known issue or an isolated incident. Is there a way to RMA just the backplane? Link to comment Share on other sites More sharing options...
Toasted Posted March 1, 2012 Share Posted March 1, 2012 Yes, Request an RMA and ask for a replacement 800D SATA III backplane Link to comment Share on other sites More sharing options...
ryanhaver Posted March 1, 2012 Author Share Posted March 1, 2012 Just RMA'd it. If I continue to have the same issues after the replacement gets in I'll be back :) For now thanks toasted! Link to comment Share on other sites More sharing options...
ryanhaver Posted March 6, 2012 Author Share Posted March 6, 2012 It appears the replacement backplane has resolved any issues that I was having. Thanks. Link to comment Share on other sites More sharing options...
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