A.M. Posted February 28, 2012 Share Posted February 28, 2012 Hi, I need to ship a defective PSU from Canada to Corsair, but the shipping is a bit expensive given the weight of my PSU. I have emailed Corsair several times requesting a UPS label, but haven't received any reply so far. Let me know if Corsair will cover the costs or if I will need to go with a different brand next time I'll be buying a power supply. Thank you. Link to comment Share on other sites More sharing options...
NightGlo Posted February 28, 2012 Share Posted February 28, 2012 I would also like an answer to this question considering I had to pay nearly 30 dollars to ship my last defective PSU back to Corsair and now I need to send the replacement back. Link to comment Share on other sites More sharing options...
Wired Posted February 28, 2012 Share Posted February 28, 2012 Call customer service. Link to comment Share on other sites More sharing options...
NightGlo Posted February 28, 2012 Share Posted February 28, 2012 I could not find the number for customer service anywhere on the website, but I did get their number once my RMA was approved, which was unfortunately 15 minutes after they closed for the day (I love waiting even longer because I couldn't find the phone number). A.M. if you also cannot find it, the number they gave me was listed under contact Let me know how it turns out for you? I'm going to try tomorrow when I have time. Link to comment Share on other sites More sharing options...
Wired Posted February 28, 2012 Share Posted February 28, 2012 Click on the Company button on the main site and the phone number is listed there. Link to comment Share on other sites More sharing options...
NightGlo Posted February 28, 2012 Share Posted February 28, 2012 It would make much more sense for it to be under the "Contact Us" link, don't you think? :roll: Link to comment Share on other sites More sharing options...
Wired Posted February 28, 2012 Share Posted February 28, 2012 I guess they want communications to go through the ticket system. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 28, 2012 Corsair Employees Share Posted February 28, 2012 The phone number is listed under Contact so I am a little confused by your comments???:confused: Link to comment Share on other sites More sharing options...
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