RDS1220 Posted February 27, 2012 Share Posted February 27, 2012 Back in November I built a new gaming PC. I bought 8 gigs of memory in a dual pack 2x2-2x2. This past Friday I started to get BSoD and I linked it back the Corsair Veng through trial and error. 1) took out two stick and left two in- Blue Screen'd 2) took those two sticks out and put in the other two stick- no BSoD 3)took those two sticks out and put the first two sticks in again- Blue Screen'd again So I think one of the RAM sticks in the first dual package is bad. So my question is if RAM is covered by a lifetime warranty what do I do. Do I call New Egg or Corsair to make a warranty claim for a replacement? Also how do I go about making a warranty claim? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 27, 2012 Corsair Employee Share Posted February 27, 2012 What is the part number of the memory you purchased? And I would suggest you request an RMA and get all of the modules replaced so they all match. You can use the link on the left to request an RMA. Link to comment Share on other sites More sharing options...
RDS1220 Posted February 28, 2012 Author Share Posted February 28, 2012 Its the CMZ4GX3M2A1600C9B. http://www.newegg.com/Product/Product.aspx?Item=N82E16820233173 So I have 2 packs of the dual modules. So are you saying I should return all four modules because they don't exactly match to begin with. They are the same type and speed but two different seperate module packs. Link to comment Share on other sites More sharing options...
Synthohol Posted February 28, 2012 Share Posted February 28, 2012 mixing 2 kits even the same part# is not suggested recommended or officially supported. see the 2 links in my sig. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 28, 2012 Corsair Employee Share Posted February 28, 2012 Agreed and you should install one of the modules you suspect is failing then go to BIOS setup and load setup defaults and set the tested settings of the model provided your system supports DDR1600 natively. And if you have an ASUS MB you may need to disable legacy USB when running http://www.memtest.org Link to comment Share on other sites More sharing options...
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