bozzo Posted February 24, 2012 Share Posted February 24, 2012 hello i had a kit of memory module(TW3X4G1333C9DHX G) which was replaced in RMA, but that one is also defective. 1 memory module does not function, like as for the first kit which I had. I received the RMA kit on Monday. I made a clear CMOS but the PC does not start, or it makes BSOD. if I test the memories one by one, only one starting the PC. i tested the kit on another PC, which is compatible with these memories and the result is the same. do I have to start a new RMA request? or to use the same number? aren't the parts returned in guarantee tested? thank you for your answers because I don't know how to make Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 24, 2012 Corsair Employees Share Posted February 24, 2012 No please contact our customer service and let them know the previous RMA# and one works and one does not and they will take care of you and the shipping. P.S. I will send them a message but that is about all I can do from Tech support. Link to comment Share on other sites More sharing options...
bozzo Posted February 24, 2012 Author Share Posted February 24, 2012 i send to,a message to Not a Valid Email with the n° of RMA and my problem thanks buddy Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 25, 2012 Corsair Employees Share Posted February 25, 2012 That email is no longer valid it is best to contact them using the contact link on the main site Link to comment Share on other sites More sharing options...
bozzo Posted February 27, 2012 Author Share Posted February 27, 2012 i receveid a new RMA case... I must pay the return… for the second time… I hope that I will receive a functional memory kit, because, I will have to pay half of the price of the kit (besides that of origin) if the parts is defective for third time,i stop the corsair memory for others marks(competitors)(only memory of course) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 28, 2012 Corsair Employees Share Posted February 28, 2012 No you should not pay shipping on a second RMA I would suggest you contact our customer service by phone to get that resolved. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.