phaduman Posted February 24, 2012 Share Posted February 24, 2012 After about 1-yr of usage (9months on a T61, and then last 3 months on a Dell Dimension 9150 desktop), the disk completely died. There was a blue screen of death on the desktop screen and then I went for reboot. The Dimension bios cannot recognize any drive. I took it out and inserted into an external SATA/USB enclosure, and light would always remain ON and the PC will not recognize it. i started a CDI app, cannot see this drive. To me, it looks like it just died. With all the data in it. It had the least firmware (updated about 2 months ago). Serial# starts with 104365... Am I toasted? What is the warranty on these SSDs? thanks so much for looking into it. cheers PN, San Jose, CA T61 laptop is on a F3/180, doing well. Link to comment Share on other sites More sharing options...
Wired Posted February 24, 2012 Share Posted February 24, 2012 As per the website, it has a 3 year warranty. There's a link to the RMA form on the left. Link to comment Share on other sites More sharing options...
phaduman Posted February 24, 2012 Author Share Posted February 24, 2012 thank you Wired. Do you think I can run any diagnostics before I fill out the RMA form? And what is the support time-frame for fixing/repairing/replacing? thanks a bunch PN Link to comment Share on other sites More sharing options...
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