sillywilly Posted February 23, 2012 Share Posted February 23, 2012 Hello, The defective product for my RMA (#2595280) was received by Corsair on 2/6/2012, which is two and a half weeks ago now. I have still yet to hear anything back on the status of this. I even called last Friday and customer service was absolutely no help at all. Is there anything else that can be done to find out information on my RMA or to push them to get my replacement sent out? Regards, Will Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 24, 2012 Corsair Employees Share Posted February 24, 2012 I have sent our customer service a message to check into that and contact you ASAP. You can contact them from the contact Link on our web site. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 26, 2012 Corsair Employees Share Posted February 26, 2012 What email address are you using? The proper way to contact them is from the contact Tech Support link under support or by phone Under Contact on the main site. Emails are no longer being used. Link to comment Share on other sites More sharing options...
sillywilly Posted February 29, 2012 Author Share Posted February 29, 2012 Well I called again and, while I'm not sure what the issue was, they said they were going to ship it out in the next business day or two. Here's to hoping it's true. -Will Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 1, 2012 Corsair Employees Share Posted March 1, 2012 NO please check with them for more information. Link to comment Share on other sites More sharing options...
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