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"Defective Parts Not Yet Received" not true


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I obtained an RMA for the case #2653774 since the product has stopped working, I shipped the package and you received it, as the courier says, but after 8 days, the status of the RMA is still the same: "defective parts not yet received".

I sent you other messages in the same case and I also tried to open another case since you were not answering (and still you aren't) but no answer on that case too.

what's going on?



edit: I don't know if someone of corsair checked my case from the forum but half an hour after I posted this topic the RMA status changed in received.

so problem solved for now :)

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