casz Posted February 12, 2012 Share Posted February 12, 2012 I recently bought the K90 I love it but there are some of the keys with some dirt/paint bumps which kinda annoying me. The G7, G8, Caps lock, Swift, Esc, Left Arrrow, Right Arrow Num lock, 7 through 8,6 on the numpad Do I have to send the whole keyboard back or? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2012 Corsair Employees Share Posted February 13, 2012 Can you please post or send pictures of the keys that are affected? ramguy@corsair.com Link to comment Share on other sites More sharing options...
casz Posted February 13, 2012 Author Share Posted February 13, 2012 It's extremely hard to capture the imperfection on some of the keys since it's black paint on white I was able to capture G7, G8, Escape but the rest you have to feel the keys edit: after playing around with the phone's setting and video camera I was able to capture them all Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2012 Corsair Employees Share Posted February 13, 2012 At this time we do not offer key replacements. It would require an RMA of the keyboard. Link to comment Share on other sites More sharing options...
casz Posted February 13, 2012 Author Share Posted February 13, 2012 I made this short youtube video http://www.youtube.com/watch?v=QVdXI8MBX0Q Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2012 Corsair Employees Share Posted February 13, 2012 Thank you for sharing the video. I would suggest filling out an RMA request. Link to comment Share on other sites More sharing options...
casz Posted February 15, 2012 Author Share Posted February 15, 2012 The retailer was happy to replace my unit so I sent it to them :nodding: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 15, 2012 Corsair Employees Share Posted February 15, 2012 Great. I'm glad you were able to get a replacement. Sorry for any inconvenience this may of caused. Link to comment Share on other sites More sharing options...
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