bartman1973 Posted February 5, 2012 Share Posted February 5, 2012 Bought a 500r for me and all is well until just a couple of hours ago, upon inserting my usb 3.0 portable hdd, windows did not say anything and when i looked at my computer, the hdd was not detected. i xfer to the other port and it is functioning ok. I tried multiple hdd and flash drive and getting same issue. On the defective usb 3 slot, if you plug in a thumb drive it will light up maybe around 1-2 secs ( if your thumb drive have light ) then it will turn off and it will not detect the drive. Any way to resolve this? The store where I bought it only comes with 1 week warranty on electronics parts and its more than a week already that i am using this chassis. :( Link to comment Share on other sites More sharing options...
madnisman Posted February 5, 2012 Share Posted February 5, 2012 Submit an RMA, link is on the left side of this page. You don't have to replace the whole case, Corsair Support will send you another I/O front panel. Link to comment Share on other sites More sharing options...
bartman1973 Posted February 5, 2012 Author Share Posted February 5, 2012 @madnisman .. thanks, I already submitted one. Will wait for their reply. :) Link to comment Share on other sites More sharing options...
bartman1973 Posted February 8, 2012 Author Share Posted February 8, 2012 WOW! Corsair is pretty d@mn fast. I made my rma, fill out the necessary stuff yesterday and a UPS guy just knocked at my door handling the replacement panel a few minutes ago! I just realized now that I did not made any mistake in buying the 500R VS its competitor ( same price range ). Link to comment Share on other sites More sharing options...
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