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less than 2 week old 500r front panel issue


bartman1973

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Bought a 500r for me and all is well until just a couple of hours ago, upon inserting my usb 3.0 portable hdd, windows did not say anything and when i looked at my computer, the hdd was not detected. i xfer to the other port and it is functioning ok. I tried multiple hdd and flash drive and getting same issue. On the defective usb 3 slot, if you plug in a thumb drive it will light up maybe around 1-2 secs ( if your thumb drive have light ) then it will turn off and it will not detect the drive.

 

Any way to resolve this? The store where I bought it only comes with 1 week warranty on electronics parts and its more than a week already that i am using this chassis. :(

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WOW! Corsair is pretty d@mn fast. I made my rma, fill out the necessary stuff yesterday and a UPS guy just knocked at my door handling the replacement panel a few minutes ago! I just realized now that I did not made any mistake in buying the 500R VS its competitor ( same price range ).
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