Freaxy Posted January 2, 2012 Share Posted January 2, 2012 Hi, Back in November I issued an RMA for my defective Corsair AX1200 PSU. Living in The Netherlands I still received the US return address and I didn't know there was an Corsair office here in Holland. So I did sent my RMA to the US. I sent it the 17th of November and according to my tracking number it arrived the 5th of December. The 24th of November I received a mail that there was a system error which showed the wrong return address, but I already sent it to the US. Now it's the 2nd of January and I still haven't received anything. No mail, no tracking number and of-course no power supply. Now it could be the holidays delaying the package, so that's why I posted this thread to check if it has been sent or not. Thanks in advance! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2012 Corsair Employees Share Posted January 3, 2012 I am really sorry about that; there was a system error that was giving the wrong address. Please log into your case and send them a message and I will follow up with them in the morning after we open and ask them to check this and contact you ASAP. Link to comment Share on other sites More sharing options...
Freaxy Posted January 3, 2012 Author Share Posted January 3, 2012 I can't send a message through my current ticket, I have to open a new one. It says it has been processed, not sure if that means the package has actually been sent or they closed it because of the shipping address error. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2012 Corsair Employees Share Posted January 3, 2012 I have sent our customer service a message to check this and contact you ASAP. Link to comment Share on other sites More sharing options...
Freaxy Posted January 4, 2012 Author Share Posted January 4, 2012 ok, thank you very much :) Link to comment Share on other sites More sharing options...
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