DmbUnleashed Posted December 29, 2011 Share Posted December 29, 2011 Hello, I reached your service a few weeks ago after experiencing a problem with the VX550 power supply. I accepted another model to replace it (TX650W V2) but I'm really not satisfied by this product.The TX650W V2's much more noisy (always under load ?) than the previous one and it seems like the fan is faulty because it emits some kind of "electrical" sound which isn't normal and very annoying. So I'm contacting you again to either obtain a refund or another exchange (without any costs from me this time). Sincerly, a disappointed customer.. I received an RMA number, but i want a refund or another exchange WITHOUT any costs from me ! 2 RMA in one month ... Sorry for my english, I'm french :laughing: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 2, 2012 Corsair Employees Share Posted January 2, 2012 I am sorry but please contact our customer service by phone with your previous RMA# and they will do their best to help you. The number is listed under Contact on the main site. Link to comment Share on other sites More sharing options...
DmbUnleashed Posted January 2, 2012 Author Share Posted January 2, 2012 I don't speak english very well, i'm french :sigh!: Previous RMA number : #2413433 Can you help me here ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2012 Corsair Employees Share Posted January 3, 2012 I am sorry I cannot please log into your case and send them a message, I will send them a message tomorrow after they open. Link to comment Share on other sites More sharing options...
DmbUnleashed Posted January 3, 2012 Author Share Posted January 3, 2012 Thanks for your help, i wait for an answer to my e-mail. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2012 Corsair Employees Share Posted January 3, 2012 I have sent them a message and asked them to contact you ASAP. Sorry but that is all I can do. Link to comment Share on other sites More sharing options...
DmbUnleashed Posted January 3, 2012 Author Share Posted January 3, 2012 Ok thank you very much. Link to comment Share on other sites More sharing options...
DmbUnleashed Posted January 6, 2012 Author Share Posted January 6, 2012 No news since 01 03 2012 :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 6, 2012 Corsair Employees Share Posted January 6, 2012 Have you called them? Link to comment Share on other sites More sharing options...
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