code2k Posted December 21, 2011 Share Posted December 21, 2011 hi, i currently have an active RMA request but due to absence of the warranty seals on my drive it is taking a bit longer to get this validated. i still have confidence in getting my drive replaced however every reply from the customer service takes at least 1 week (!) although i'm doing my best to respond to their questions withing a few hours. needless to say even when appreciating them trying to confirm the validity i have lost alot confidence in corsair products. this is my 1st real customer request for a replacement. maybe its just 'one' bad experience but i doubt i will be able to confirm that in the future. i'd like to drop the rma number here but also reluctant to put such a thing in 'the open' ... update: oh whell here it is : 2357779 update2: if i wait 2 more months i may as well trash this drive and get a bigger one for the same price ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 21, 2011 Corsair Employees Share Posted December 21, 2011 I am sorry about that, this is not normal, please contact our customer service for an update. The number is listed under CONTACT on the main site. P.S. I did send them a message to check your case as that is about all I can do from Tech support, sorry! Link to comment Share on other sites More sharing options...
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