H4wk Posted December 19, 2011 Share Posted December 19, 2011 Hello, I've sent the disk at Monday last week, it's already over 5 days but RMA status is still Defective Parts Not Yet Received, so I guess what could be the problem ? This is a status of the mail: http://i.imgur.com/hjCDW.png Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 19, 2011 Corsair Employees Share Posted December 19, 2011 According to that information it has not been received at Corsair, but it is in customs in the host country if I understand it correctly. But I would suggest you contact our customer service directly they will have more up to date information. You can get their contact information under Contact on the main site. Link to comment Share on other sites More sharing options...
H4wk Posted December 19, 2011 Author Share Posted December 19, 2011 In my language it stands that it arrived to the destination country at 14.12. so as by process it should have been delivered to Corsair next business day which is 15.12. Today it's 19.12 and still no update or whatever :( Link to comment Share on other sites More sharing options...
H4wk Posted December 20, 2011 Author Share Posted December 20, 2011 There is no response also on emails sent to RMA department... and I don't want to call them. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2011 Corsair Employees Share Posted December 20, 2011 I would suggest calling them by phone, you can get the number under CONTACT on the main site and if you install Skype and call the Toll Free number it is a free call. I have however sent them an email, to check this and contact you with an update ASAP. Sorry but that is about all I can do from Tech Support. Link to comment Share on other sites More sharing options...
H4wk Posted December 20, 2011 Author Share Posted December 20, 2011 Thanks, hope it will be sorted out soon. Can't wait for the disk ;p Link to comment Share on other sites More sharing options...
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