Jump to content
Corsair Community

About RMA request and sending


Recommended Posts


XMS-TWIN, TRIPLE, QUAD, HEX sets, and VS-KITs are considered quantity "1" (they are one set of two or more memory modules). When returning memory kits with more than one module, the RMA request should specify the quantity as "1" for each matching set. The lot codes on each module returned as a kit must be identical. If the lot codes do not match, the modules will be received and replaced as separate modules.


In otherwords, you need to send both sticks. There's no possible way for them to match sticks without testing them, so replacing the kit is the easiest thing to do all around.


If you don't want downtime:

Consumers may request advance replacement but must provide a valid credit card to secure the shipment
Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...