Serebruss Posted December 16, 2011 Share Posted December 16, 2011 Hi, i have a RAM with bad sectors (one of the TW3X4G1333C9A set) and was wondering about Corsair exchange plan. If a RMA request is accepted, do we have the obligation the send back the two RAM bars? Or can we just sent to Corsair the only one broken? Link to comment Share on other sites More sharing options...
Wired Posted December 16, 2011 Share Posted December 16, 2011 http://www.corsair.com/support/warranty/ XMS-TWIN, TRIPLE, QUAD, HEX sets, and VS-KITs are considered quantity "1" (they are one set of two or more memory modules). When returning memory kits with more than one module, the RMA request should specify the quantity as "1" for each matching set. The lot codes on each module returned as a kit must be identical. If the lot codes do not match, the modules will be received and replaced as separate modules. In otherwords, you need to send both sticks. There's no possible way for them to match sticks without testing them, so replacing the kit is the easiest thing to do all around. If you don't want downtime: Consumers may request advance replacement but must provide a valid credit card to secure the shipment Link to comment Share on other sites More sharing options...
Serebruss Posted December 16, 2011 Author Share Posted December 16, 2011 Understood! Thanks for the fast reply Wired :biggrin: Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.