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Carbide 500R front panel USB3.0 problem


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I have just bought it with Gigabyte GA-Z68XP-UD4 motherboard. And after I assembled them system won't power up. I tried unplug and replug every connectors to the motherboard. It turns out it is the front USB3.0 connection. Without it connected the system now can power up and working.

I searched online, it seems to be a quite common problem.

I submitted a support ticket #2472635 more than 24 hours ago, still not response.

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