chickenbeef Posted December 12, 2011 Share Posted December 12, 2011 Hi Just looking for an update on my RMA as it's been a week since Corsair last contacted me. Got a response from Corsair on 12/6/2011 to say that there is no stock of the modules I had sent in therefore it was going to be replaced with 1600MHz Vengeance (1600MHz CL8) and I should confirm if that would be fine. I replied saying I would prefer modules that ran at 1800MHz or higher for the apps I run, like the Dominators (1800MHz CL7) I had sent in, but if it was not possible for me to get 1800MHz RAM then I guess there's no choice but for me to take the 1600MHz modules. Please let me know whether I'll be receiving 1600 or 1800MHz modules as a replacement? Thanks! :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 12, 2011 Corsair Employees Share Posted December 12, 2011 I am sorry but you would need to contact our customer service about this, I have sent them a message to check your case and contact YOU ASAP. Link to comment Share on other sites More sharing options...
chickenbeef Posted December 12, 2011 Author Share Posted December 12, 2011 Thank you, I have e-mailed them at rma@corsair.com for an update but no reply :( Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 12, 2011 Corsair Employees Share Posted December 12, 2011 If you do not hear from them, by tomorrow morning I would call them by phone after 8:00 AM Pacific Time and the number is listed under contact on the main site. Link to comment Share on other sites More sharing options...
chickenbeef Posted December 13, 2011 Author Share Posted December 13, 2011 Got a reply from them 30 minutes ago, they won't be able to replace it with anything other than 1600MHz modules. Thanks for getting the ball on this rolling again RAM GUY. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 13, 2011 Corsair Employees Share Posted December 13, 2011 NP they should be able to help you. Link to comment Share on other sites More sharing options...
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