hoodyuk Posted December 2, 2011 Share Posted December 2, 2011 Hi all can anyone help ive sent a couple of emails cconcerning my 600t and a replacement front panel but as of yet heard nothing ? The rma was sent end of last week and a couple of days ago and still no replie of any description . Secondly ive bought a new 500r on the 30/11/2011 and it turned up this afternoon , now ive taken case out to check it and found the top mesh panel clip is broken . Im beginging to get a little annoyed that my first emails are being ignorned and no i have sent another which i hope wont be . Any help concerning this would be great . to say im p""ed off would be a understatment , as ive spent a lot of money on corsair products psu , coolers cases etc and it seems im just not important enough to be worryed about . Link to comment Share on other sites More sharing options...
Wired Posted December 2, 2011 Share Posted December 2, 2011 What email address are you emailing? Have you tried the support page? http://www.corsair.com/support/technicalsupport/ Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 2, 2011 Corsair Employees Share Posted December 2, 2011 You would have needed to create a RMA request for each case and explain what is broken or damaged. If so please provide the case number and I can send them a message, or please contact our customer service directly the number is listed under contact on the main site. Link to comment Share on other sites More sharing options...
hoodyuk Posted December 3, 2011 Author Share Posted December 3, 2011 Hi thanks for the replies, I have sent RMA requests for both cases but ive only sent the 500r one today or yesterday as it is now so im not expecting a anwser untill next week if any at all . The cases are 600t front panel on button not working . And carbine 500 r black top mesh panel broken retaining clip . Im in the uk so maybe thats why ive not heard anything ? Thanks again Hoodyuk Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 5, 2011 Corsair Employees Share Posted December 5, 2011 Please install skype and call the toll number listed under contact on the main site and they will take care of you. Link to comment Share on other sites More sharing options...
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