Zyther Posted November 21, 2011 Share Posted November 21, 2011 Hey I put in a RMA for my 600T fan controller last Friday, it said i would get a response within 48 hours. I didn't hear anything back so I submitted a nother one today incase it dint go threw. Is it meant to give me a reference number or anything? Can you confirm if you got the request. Cheers :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2011 Corsair Employees Share Posted November 22, 2011 What was the case number? Once you create the request it will email you conformation but the emails may have wound up in your spam folder. Link to comment Share on other sites More sharing options...
Zyther Posted November 22, 2011 Author Share Posted November 22, 2011 didnt get a case number or email, checked trash and spam folder too :confused: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2011 Corsair Employees Share Posted November 22, 2011 Please use the link on the left and request an RMA and please note the case number when you make the request and note that the problem is the fan controller in the problem description. Link to comment Share on other sites More sharing options...
Zyther Posted November 23, 2011 Author Share Posted November 23, 2011 Will not send me a RMA number or display one, all it says is: Thank you! Your case has been submitted to Corsair Technical Support. A Technical Support Specialist will review your case, and will get back to you with further questions and/or suggestions. Technical support hours are 8AM to 6PM Monday through Friday. You can expect to receive a response within a maximum of 24 hours. You may close your browser to end your session. Start Over Ill send you a email ramguy with the details :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2011 Corsair Employees Share Posted November 23, 2011 Did you use the same email address you used for the Forum? Link to comment Share on other sites More sharing options...
Zyther Posted November 23, 2011 Author Share Posted November 23, 2011 Yup Just got email the. Asking for my shipping details :) and it gave me the rma number. Not sure why it wouldn't generate a number before. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2011 Corsair Employees Share Posted November 23, 2011 Don't know but please follow their directions! Link to comment Share on other sites More sharing options...
Zyther Posted November 24, 2011 Author Share Posted November 24, 2011 Yeah gave them the details they requested. Just got a mother 2 emails wih different rma numbers. Looks like my requests went threw just now. Weird? Link to comment Share on other sites More sharing options...
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