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Order still not shipped


ratnev

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Hello there.

 

I am wondering why is my order #100006813 has not been shipped yet? It's been more than a 3 day delay to complete my order as the e-mail stated.

I placed my order on the 11/14/2011. Now it's 11/19/2011 and my order status is the same (processing).

I ordered the quad channel kit (CMT16GX3M4X2133C9) and that's the last part of my rig to make it completely finished. I want to go only with corsair memory and no one else. I had a lot of great corsair memory kits past 5 years and I was very happy about it.

Now I just wanted to get my kit as fast as possible, but the awaiting game is surely not one of my best time ever.

I live outside the US and it's a bit difficult to contact the customer service because of time zones difference.

 

Thanks for any help and advices.

 

P.S. Almost forgot to mention.... The memory kit I've ordered is changed in price. It's for 365$ now. When I placed my order it was for ~261$. So should I worry about that? I mean will I have to pay additional cost for that price raise to complete my order or not?

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  • Corsair Employees
I am sorry but you will have to contact our customer service, the number is listed under Contact on the main web site and our hours are 8:00 AM to 5:00 PM Pacific Time Monday Through Friday, please note Thursday and Friday are a holiday here so we will not be open those days.
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I am sorry but you will have to contact our customer service, the number is listed under Contact on the main web site and our hours are 8:00 AM to 5:00 PM Pacific Time Monday Through Friday, please note Thursday and Friday are a holiday here so we will not be open those days.

 

Can I contact them trough e-mail?

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There is a way to contact them on the Contact Link but I would suggest calling them, if you are out side of the USA then please install skype and call the toll free number it is a free call.

 

Thank you. I've already did it. Yes this memory kit is on backorder and will be available next monday on the 11/28/2011.

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