mondenath Posted November 17, 2011 Share Posted November 17, 2011 Hi guys I recently upgraded my case to corsair 400r as i am in need for long cpu cooler support and i already love the case as it host usb 3.0 as well. But was shocked to see that usb 3.0 connector when connected to my mother board and while booting i get a wired error message over current for usb devices system shutting down. Kindly help me what could be wrong . I had not touched any specific setting related to USB power or like that. I am sure i connected it correctly. Any one faced like this before. Link to comment Share on other sites More sharing options...
andyvee Posted November 17, 2011 Share Posted November 17, 2011 Hi guys I recently upgraded my case to corsair 400r as i am in need for long cpu cooler support and i already love the case as it host usb 3.0 as well. But was shocked to see that usb 3.0 connector when connected to my mother board and while booting i get a wired error message over current for usb devices system shutting down. Kindly help me what could be wrong . I had not touched any specific setting related to USB power or like that. I am sure i connected it correctly. Any one faced like this before. Are you sure you have plugged the usb cable into a usb header and not an esata header as they are physically the same , check your boards manual . Link to comment Share on other sites More sharing options...
mondenath Posted November 17, 2011 Author Share Posted November 17, 2011 Hi there is not e-sata . its actually 19 or 20 pin connector next to sata connector facing upwards. No other port will fit in even for USB 2.0 i need to use what corsair gave convertor. But am i missing something here. Because the error message was over current usb device. I removed even my external pci-e x1 usb 3.0 device and tried but now it was plugged in and working fine but it is showing error only if i connect my front panel header. Link to comment Share on other sites More sharing options...
andyvee Posted November 17, 2011 Share Posted November 17, 2011 Hi there is not e-sata . its actually 19 or 20 pin connector next to sata connector facing upwards. No other port will fit in even for USB 2.0 i need to use what corsair gave convertor. But am i missing something here. Because the error message was over current usb device. I removed even my external pci-e x1 usb 3.0 device and tried but now it was plugged in and working fine but it is showing error only if i connect my front panel header. Yeah sorry my bad , i was thinking USB 2 but your on about the USB 3 connector :laughing: . Link to comment Share on other sites More sharing options...
Phone Man Posted November 17, 2011 Share Posted November 17, 2011 Check you USB3 ports on the front panel for bent pins. Other threads on here with damaged USB3 ports. You may have to open a RMA and get a new front panel. Jim Link to comment Share on other sites More sharing options...
mondenath Posted November 17, 2011 Author Share Posted November 17, 2011 Will i get parts in india if i raise an RMA. Link to comment Share on other sites More sharing options...
mondenath Posted November 17, 2011 Author Share Posted November 17, 2011 I created a case and he gave link to order the parts but its US site doesnt have an option to ship to india. Not sure how they works. Link to comment Share on other sites More sharing options...
Kuni Xela Posted November 17, 2011 Share Posted November 17, 2011 It happened to me I filled a RMA and Corsair sent me the from i/o module I got it today, less than 2 weeks for the whole process Corsair rules! Link to comment Share on other sites More sharing options...
mondenath Posted December 4, 2011 Author Share Posted December 4, 2011 I had issue from the day one for the over current issue with the front panel usb 3.0. Kindly help RMA to get me the parts. I tried reaching. but not use. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 7, 2011 Corsair Employees Share Posted December 7, 2011 Please use the link on the left and request an RMA and we can replace the Panel. Link to comment Share on other sites More sharing options...
mondenath Posted December 12, 2011 Author Share Posted December 12, 2011 I used and had multiple cases. No reply so far. Case #2405583;Case #2448645 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 14, 2011 Corsair Employees Share Posted December 14, 2011 I believe our customer service has responded to you already and the part is shipping out. Sorry if there is some sort of delay on our online support. Link to comment Share on other sites More sharing options...
mondenath Posted December 16, 2011 Author Share Posted December 16, 2011 Thanks for your support. I received the part today and its already working charmingly. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2011 Corsair Employees Share Posted December 17, 2011 Very glad to hear that =) Link to comment Share on other sites More sharing options...
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