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Sent Ram Back over 2 weeks ago


mearle

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Hi,

 

I have raised an RMA and posted the faulty ram as per request, having followed instructions on packaging and address labelling.

Corsair BV

Attn: Returns Department

Veluwezoom 50, 1327 AH

Almere, The Netherlands

RMA 1265042

 

I posted the ram 01/11/2011 and it is now 17/11/2011, and I would have expected it to have arrived at your RMA centre by now.

 

However, the RMA web page (RMA 1265042,case 2367967 ) shows that it has not arrived yet.

I have also sent a couple of e-mails about it,no one has replied as yet

 

Is that likely, or is there a back log of items yet to be logged to the system please?

 

Thanks

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The system is often slow to update. Some people actually get their returned product before the website shows it as recieved.

 

You can call CS and ask the about it . The number is on the main website and if you are overseas you can install skype and use that to make the call.

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