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How does RMA process work?


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Dear Customer Service,


i have bought a package/box of Corsair Vengeance RAM (4x4GB Module) and one of them is defect. Because of this i opened a ticket by vendor and send back the defect module (just the one defekt - memtest86+ v4.20 about 85.000 Errors)


They now called me an told its only possible to send back the hole package with 4 modules. Is this a problem of Corsair RMA process or is it a selfmade problem from vendor?


thanks for answer.

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