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rma question on obsidian 800


reziel84

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hi

i'v just send a RMA request 5 days ago,but i don't received any rma number or number case...

please help me if it's possible.

this is that's i write on rma request:

 

"hi

when i open my box i found the frontal panel broken.

the panel that's cover the usb,audio jack and firewire...

have you undestand me?

can you send me another one?

please write me as soon as possible

best regards

carlo"

 

p.s.sorry for my bad english :biggrin::biggrin::biggrin:

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  • Corsair Employees

Please use the link on the left and request an RMA and in the description explain the problem and make sure that you provide your name address and phone number. Then let me know the case number and I will get it in processing ASAP.

And be sure to check your spam folder for the email replies.

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  • 2 weeks later...
Thank you, and your order is being processed.

 

have you some news for me?

i write me address on request form but i don't received any answer...

tell me something

 

there's a problem i think....

 

i have 3 case number open: 2385510 2400272 2399055 with the same request.

 

please can you tell me if the package of one of this it's start?

i need the front panel of obsidian 800.

 

PLEASE HELP ME!!! :(:

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  • Corsair Employees
The order was sent to processing is all I can tell you from Tech support and it will take on average 7-10 days to get the part. I would suggest you contact our customer service and see if they can give you more up to date information.
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