xfilos Posted November 10, 2011 Share Posted November 10, 2011 Hi all, Iam a corsair user for past 4 years and have never faced problems with any of their products. But recently my 8 months old vx550 power supply stopped working and i submitted it to kaizen infoserve on 2-11-2011. The desk person from the infoserve siad that that it will be couriered to me within 3 days. But even today(10-11-2011) i havent received the PSU.When I called the kaizen before 2 days they said that it will be couriered from bangalore and he mentioned that i have to wait. I have seen my friends receive the corsair products from service within 5 days (maximum).Iam really shocked to see corsair servicing like this ( believe me i have been amazed most of the times with corsair products and their services ---they rock :) ). Iam really unable to use my pc because of this. I have used vx450 before and had no problems. Kindly help me in this issue or atleast let me know how to track the product. All i got from kaizen is the MRC number as mentioned below (hope its helpful) MRC-IW-CEC449755C Thanks in advance. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 11, 2011 Corsair Employees Share Posted November 11, 2011 I am sorry that happened and I have sent the service manager in India a message to check your case and contact you ASAP is all I can do at this point. Please give it a day or so and let me know if they do not contact you. Link to comment Share on other sites More sharing options...
xfilos Posted November 13, 2011 Author Share Posted November 13, 2011 Thanks for your approach and support RAM GUY. Even today i haven't received it yet:mad:, but as u said will wait for a day or two and let u know the status. Once again thanks for your help. :) cheers, prash. Link to comment Share on other sites More sharing options...
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