kill1308 Posted November 9, 2011 Share Posted November 9, 2011 Hi all, I have a batch of HP ProBook 6560b laptops which we've recently purchased for our service engineers. I thought a nice upgrade for these laptops would be a Corsair Force3 120GB SSD. When I try and install Windows onto these laptops, Windows setup does not detect the hard drive. I did a search here and found a lot of people were having problems with these drives. I updated the firmware to 1.3.3 and the hard drives still do not get detected. I tried setting the BIOS from AHCI to IDE and still nothing. I contacted HP and they gave me a BIOS update which they said might help. I tried the BIOS update and I still have the same problem. HP are unwilling to help me any further as they said they have no problem with various SSD brands (Intel, ******** etc). I know the drives are ok as they work in other machines, just not the HP's. Has anyone here experienced the same issue where the firmware upgrade hasn't helped? I know someone here had a similar issue (http://forum.corsair.com/forums/showthread.php?t=97855&highlight=probook+6560b) however a bit of time has passed since then and I was wondering if things had been sorted or not? Appreciate any help/advice anyone can give me. Thanks for reading James Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 9, 2011 Share Posted November 9, 2011 Use the RMA link on the left and let's try replacing the drive. If you have more than 1 drive, try RMAing 1 for now. We'll take care you. Link to comment Share on other sites More sharing options...
kill1308 Posted November 9, 2011 Author Share Posted November 9, 2011 Thanks for the prompt reply Yellowbeard. Yes we do have a few of these drives that we're having problems with. I assume you are suggesting we RMA for a replacement drive and see how we get on with a more recent one? Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 9, 2011 Share Posted November 9, 2011 Thanks for the prompt reply Yellowbeard. Yes we do have a few of these drives that we're having problems with. I assume you are suggesting we RMA for a replacement drive and see how we get on with a more recent one? Yes, some users have had good luck in circumstances like yours by RMAing the drive. So, we'll start with 1 drive and go from there. Link to comment Share on other sites More sharing options...
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