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HX620 return, RMA 1264257, Case #2360905


mars_

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Dear all,

 

sorry to bother you for an issue that may not be so important.

 

My HX620 PSU recently died, I requested an RMA, sent the package, and Corsair Netherlands received the package on 11/2/2011. The RMA instructions say "Once your package is received, Corsair will process your replacement order in 3-5 days."

 

It's has been 7 days since the package was received and nothing happened...

Should I be worried ? Can you contact Corsair and ask for the status of the RMA ?

 

Thanks in advance ! :)

 

Martial.

 

************

RMA Status for TSX Case #2360905 [ Go to your case ]

 

Thank you for choosing Corsair products! The following is the status of your RMA Number 1264257.

RMA Issued On: 10/28/2011

Defective Parts Received on: 11/2/2011

* NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair

Part Number Received: N/A

Quantity Received: N/A

RMA Replacement Parts Ship Date: N/A

Replacement Part Number: N/A

Replacement Part Quantity: N/A

Replacement Shipping Method: N/A

Replacement Shipping Tracking Number: N/A

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