mars_ Posted November 9, 2011 Share Posted November 9, 2011 Dear all, sorry to bother you for an issue that may not be so important. My HX620 PSU recently died, I requested an RMA, sent the package, and Corsair Netherlands received the package on 11/2/2011. The RMA instructions say "Once your package is received, Corsair will process your replacement order in 3-5 days." It's has been 7 days since the package was received and nothing happened... Should I be worried ? Can you contact Corsair and ask for the status of the RMA ? Thanks in advance ! :) Martial. ************ RMA Status for TSX Case #2360905 [ Go to your case ] Thank you for choosing Corsair products! The following is the status of your RMA Number 1264257. RMA Issued On: 10/28/2011 Defective Parts Received on: 11/2/2011 * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A Quantity Received: N/A RMA Replacement Parts Ship Date: N/A Replacement Part Number: N/A Replacement Part Quantity: N/A Replacement Shipping Method: N/A Replacement Shipping Tracking Number: N/A Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 9, 2011 Corsair Employees Share Posted November 9, 2011 It has been 4 Days, please don't count the weekends as we are not open on Saturday and Sunday. I will send our customer service a message but it may take a few more days. Link to comment Share on other sites More sharing options...
mars_ Posted November 10, 2011 Author Share Posted November 10, 2011 OK, thanks ! Link to comment Share on other sites More sharing options...
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