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Case #2348063 -- RMA #1262983


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Hi there!!


I RMA's my RAM: Returned Product: TWIN2X4096-8500C5D


i have been told i can have a replacement of: TWIN2X4096-6400C5DHX



i bought the RAM i had for performance and the RMA dept wants to swap it for some ram that runs at 2GB/sec slower and half the original price i paid.


could 2x TWIN2X4096-6400C5DHX be sent to me as this would be the best price matched alternative available??


i did reply to tech support, but they just responded with the same email they sent on 1st contact..


We have received your RMA. We regret to inform you that this product is no longer in production and currently out of stock. We have alternative options to offer you. We would also like to provide you with an opportunity to take advantage of using a store credit towards a selection of our other products. See the list below to select one of the following options. Please confirm the favorable option at your convenience.


Returned Product: TWIN2X4096-8500C5D

Returned Qty: 1

• Potential/Alternate Replacement: TWIN2X4096-6400C5DHX



Regards Greg

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