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Carbide 500R front USB heater broken

Kuni Xela

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First, I'm brand new on this forum, so please forgive me if it's not the good place to write this :D:


I just got my new case (500R), very happy about it, but the second time I use the front USB heater, the thing stopped to work. I find that the headers are very tight, but problem is that the connectors inside it are now broken (bended or deformed). I had to unplug the front USB because it was messing with the power and computer would not start.


I filled RMA but did not receive a confirmation # or anything. I guess all I need is the USB3 front panel board (heater).


Can someone from Corsair tell me what to do?


Pretty please with sugar on top :p:

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