nikoneos Posted November 2, 2011 Share Posted November 2, 2011 Hello, I would like to obtain a RMA number for my defective pins of memory. These cause me blue screens under Windows 7 and I tested them with Memtest 86, these tests are bad, there are many errors (more than 40 000). Thank you for giving to me a clear and precise answer because I live in France. Link to comment Share on other sites More sharing options...
Synthohol Posted November 2, 2011 Share Posted November 2, 2011 Have you tested all of the modules one at a time with http://www.memtest.org to be sure one is not failing? And please note with most ASUS MB's you have to disable legacy USB when running http://www.memtest.org. just to be sure. Link to comment Share on other sites More sharing options...
nikoneos Posted November 3, 2011 Author Share Posted November 3, 2011 Yes I am sure,the pins of memory there are defective, I had more than 40 000 errors during the tests with the software Memtest86, I bought these pins of memory in February 2009, never any concern to there, since this abnormality my computer became unusable. Link to comment Share on other sites More sharing options...
Synthohol Posted November 3, 2011 Share Posted November 3, 2011 request an RMA link on the left :) Link to comment Share on other sites More sharing options...
nikoneos Posted November 3, 2011 Author Share Posted November 3, 2011 According to the information that I gave to you, I would like to obtain a RMA NUMBER to send these defective pins of memory(report) to Corsair Memory so that they made apply the guarantee builder(manufacturer) and make a standard exchange. Link to comment Share on other sites More sharing options...
Synthohol Posted November 3, 2011 Share Posted November 3, 2011 http://translate.google.com/translate?u=http%3A%2F%2Fwww.corsair.com%2Fsupport%2Ftechnicalsupport%2F&tl=fr Je suppose que votre langue est le français naitive? Link to comment Share on other sites More sharing options...
nikoneos Posted November 3, 2011 Author Share Posted November 3, 2011 I have a problem, for the RMA request we ask me to put the serial number of every pin and they are not above marked, there is only a number of lot, how can it be done?? Link to comment Share on other sites More sharing options...
Synthohol Posted November 3, 2011 Share Posted November 3, 2011 just use the number under the bar code. its all you can do. also type that in when you get to the comments section. (that there is only a lot number) Link to comment Share on other sites More sharing options...
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