duelistgamer Posted October 27, 2011 Share Posted October 27, 2011 My RAM had been shipped to the Corsair Netherlands office and had been recieved by them, confirmed by Mr. Marcel Haak via email. But the RMA status page has not been updated days after the shipment was received. Case #2274486, RMA #1255420 By when can I expect the RAM to be sent back to me? It has become a major inconvenience now, because over a month has passed :( Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 27, 2011 Corsair Employees Share Posted October 27, 2011 I am sorry but we do not have access to the RMA system, please contact our customer service and they will be able to give you more up to date information. I did send them a message but that is about all I can do! Sorry! Link to comment Share on other sites More sharing options...
duelistgamer Posted October 27, 2011 Author Share Posted October 27, 2011 No problem. At least you sent a message :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 27, 2011 Corsair Employees Share Posted October 27, 2011 I would expect you to have a message from them no later than tomorrow about noon Pacific Time, if not let me know and I will call them for you. Link to comment Share on other sites More sharing options...
duelistgamer Posted October 28, 2011 Author Share Posted October 28, 2011 Ok I did not receive the message :( Thanks. Link to comment Share on other sites More sharing options...
duelistgamer Posted October 29, 2011 Author Share Posted October 29, 2011 Bump... Still no message and/or update :( Link to comment Share on other sites More sharing options...
duelistgamer Posted October 29, 2011 Author Share Posted October 29, 2011 OK received a message. TSX said that my replacement ships in 2-3 days, and to contact if tracking info isnt received by 48 hours. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 31, 2011 Corsair Employees Share Posted October 31, 2011 Np please contact them if you have any more questions! Link to comment Share on other sites More sharing options...
duelistgamer Posted October 31, 2011 Author Share Posted October 31, 2011 48 hours passed. no info. sent the rma department email :) Link to comment Share on other sites More sharing options...
duelistgamer Posted November 3, 2011 Author Share Posted November 3, 2011 Ok guys, its been too long now. One week ago you guys said that I'd receive shipping details for my RAM in 48 hours. Now I'm feeling that I deserve some compensation too. My gaming rig has been wasting its warranty for three months just because I don't have RAM and my PSU killed it. I accepted some amount of delay as normal due to possible backog, but this has become over-extended now. Over 4 days passed since my e-mail to RMA department was sent regarding tracking info. BTW it was a locally purchased Corsair AX-1200 that killed the RAM(which is supposed to be one of the best 1200W PSUs in the market). I got my RMA on it since it was a local purchase. My mobo and cpu is being tested right now for any damage because of the faulty PSU. After I get the RAM, CPU and Mobo back, I will be checking my GPUs for damage too. System specs: Core i7 960 Asus Rampage III Extreme Corsair Dominator GT 2000Mhz Cl9 3x4GB RAM Palit GTX 580 3GB SLI Corsair AX-1200 PSU Cooler Master HAF-X I used to like the customer support Corsair provided, but now this constant never-on-time handling of my RMA is making me very disappointed. Please, do something about this. Link to comment Share on other sites More sharing options...
duelistgamer Posted November 4, 2011 Author Share Posted November 4, 2011 Received tracking info today :| Link to comment Share on other sites More sharing options...
duelistgamer Posted November 5, 2011 Author Share Posted November 5, 2011 My RAM arrived but my problems have not ended. always getting BSODs on this new kit. I think my mobo and CPU is also damaged. My HDDs are definitely corrupted. All because I chose an AX-1200 for my build. I had no means to test for other damaged parts when i got my PSU back from RMA. Now I see its not just RAM but everything that has been damaged. Also, I received the RAM and saw that the tamper seal stickers were already cut. The shipping box had no sign of tampering, other than opening for customs inspection. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 7, 2011 Corsair Employees Share Posted November 7, 2011 What are the exact settings you have set for both CPU and memory? Link to comment Share on other sites More sharing options...
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