Epics Posted July 12, 2011 Share Posted July 12, 2011 One of my two sticks of ram have failed. (Purchased as a dual pack). The RMA has been approved. Do I have to send back both pieces of ram? Or do I just send back the faulty one? Just wondering as it came as a two piece set. Thanks in advance, Epics Link to comment Share on other sites More sharing options...
Synthohol Posted July 12, 2011 Share Posted July 12, 2011 both sticks are required. Link to comment Share on other sites More sharing options...
Epics Posted July 12, 2011 Author Share Posted July 12, 2011 both sticks are required. I only shipped the one bad piece. Will they send that piece back? Or should I send the other one? It's like 25$ shipping and handling.. So yeah.. Corsair representative stated that one piece is fine but the replacement will not be the same version number. Link to comment Share on other sites More sharing options...
Wired Posted July 13, 2011 Share Posted July 13, 2011 Then there's no way to guarantee compatibility if they weren't tested together. Link to comment Share on other sites More sharing options...
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