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RMA delays?


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Is there a worse than usual queue for RMAs at the moment? I received my RMA approval and number on the 27th of June, sent it out and received a proof of delivery from UPS on the 29th. It is now a week later from the delivery date, and my RMA status still does not show the parts received or anything. It says to expect up to a 24 hour delay to update, but 7 days?

 

I'm wondering if this is just caused by a delay of sorts or if I should consider the possibility the package never made it... that should not be the case though, as UPS says the package was left at the dock, and that was the case with my first RMA and that went fine.

 

Edit: Apologies for posting in the wrong forum. Also, my RMA number is #1237688.

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