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650D drive cage problems


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I am having problems with the hard drive cages in my 650D. My hard drives fit in the plastic drawers, and I am able to slide the hard drives into the cages. However, when removing the hard drives, the little plastic tabs have snapped off on 4 of the 6 drawers while removing the drives. In order to remove the drives, I have to use a screwdriver to push in the plastic catches on the side of the drawers to release the drives. It is extremely difficult to remove the hard drives from the cages. BOTH of the drive cages do this.

 

I don't think this this normal, since on my 600T I am able to just press in the plastic tabs with my fingers and easily slide out the hard drives.

 

I am using all WD hard drives (2x2 GB Green, 1x1 GB Black).

 

Is this a defective part? Would I be able to get replacement cages & plastic drawers?

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  • Corsair Employees
Your case number is 2120180 and check your email I sent you a request to complete the RMA form so the case can be processed, let me know when its done I will transfer to parts requests.
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Hey RAM GUY, maybe you can answer this..

 

I moved the upper hdd-cage to the bottom left, but now I can't access the lower HDD-rail because it bumps into the chassi-frame sticking up.. What's the deal? Am I missing something?

 

I have also sent an RMA of some other stuff I've found. Two to be exact, but I didn't get a case-number or email from you, can you check this? It's in the same email-address as my account here..

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  • Corsair Employees

Can you post a pic of what you see?

Your case number is 2119807 I sent you a link to fill in for an RMA so we can get your shipping information, cannot do anything with out that.

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Can you post a pic of what you see?

Your case number is 2119807 I sent you a link to fill in for an RMA so we can get your shipping information, cannot do anything with out that.

 

Here are some pictures of the drive-cage problem. I also sent my shipping information about the RMA-case I sent.

 

The problem with the drive-cage is that it hits the chassi-frame sticking up.

Its impossible to stick in a hdd-tray if a 3.5" HDD is on it.

 

http://www.geting.se/viewimage/image/310906-IMG030.jpg

http://www.geting.se/viewimage/image/310907-IMG031-2.jpg

http://www.geting.se/viewimage/image/310908-IMG031.jpg

http://www.geting.se/viewimage/image/310909-IMG033.jpg

 

With 3.5" HDD

http://www.geting.se/viewimage/image/310910-dator1.jpg

http://www.geting.se/viewimage/image/310911-dator2.jpg

http://www.geting.se/viewimage/image/310912-dator3.jpg

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Just tested it on mine, and yes, it is indeed a design flaw :sigh!:

 

The only thing I can think of is to iether cut the metal that is sticking up from the edge of the case or, bend it down with the use of a plier.

 

:sigh!:

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The only thing I can think of is to iether cut the metal that is sticking up from the edge of the case or, bend it down with the use of a plier.:sigh!:

 

Actually if you get some sort of base (just like the bottom cage) that builds up the hdd-cage about 1,5-2 cm it will stay clear of the chassi sticking up. But I don't know if Corsair already has a plan 'bout this.

 

It does it on all drive cages mounted there. It's no big deal to me though as I am only using 2 drives, and not the lower one. I left the HD holder out altogether.

 

Yes as long as you don't need it it's not a problem. But I bought the case thinking it could fit 6 disks this way as it states on Corsair.com "Adjustable drive cages can be removed and relocated to accommodate large video cards" and it doesn't say anything about being one disc-space shorter.

 

just asking, is there more clearance and can the cage be installed upside down?

just trying to thing "out of the box" :):

 

Nope, that's the first thing I tried because I thought that I did wrong. It's not possible as there are only screwholes on one side so fasten the cage to the bottom of the chassi.

I am very suprised that they didn't test this and even notice a flaw like this..

 

RAM GUY, how to proceed?

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I know this doesn't address your initial question/problem, but I was wondering if this would be an issue if you have an SSD in the bottom slot instead? I plan on filling up all the drive cages, but I will have an SSD as an OS drive, while the rest will be 3.5" drives.
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I know this doesn't address your initial question/problem, but I was wondering if this would be an issue if you have an SSD in the bottom slot instead? I plan on filling up all the drive cages, but I will have an SSD as an OS drive, while the rest will be 3.5" drives.

 

If you use a SSD it won't be a problem. The problem only occurs when using a 3.5" HDD in the bottom tray.

 

Edit: Install the SSD + tray in the drive-cage before you fasten the drive-cage to the chassi.

Edit 2: Don't understand why someone deleted my post I did after this one but editing this instead then..

 

After no answer regarding this I have requested an RMA on this matter, as usual I didn't get any RMA-number after submitting..

RAM GUY, I was hoping you could point my RMA-case to the post with my pictures so maybe the correct department can see them and issue a fix of somekind?

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  • Corsair Employees
The problem you have out lined here will take some time to sort out, I am not sure there is a solution just yet but we are looking into this and I will try to get something for you early next week.
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The problem you have out lined here will take some time to sort out, I am not sure there is a solution just yet but we are looking into this and I will try to get something for you early next week.

 

Maybe you can think about a solution to move the hdd cabinet a bit back so it is possible to put in a 30 mm fan in the front in 650D.

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Yea, I moved my cage to the floor and had almost the same problem. I had read this thread last week, so I knew not to put the 3.5 in the bottom, but I made the mistake of attaching the cage before putting the SSD in the rack. I got it in, but it wasn't pretty. Also glad I didn't have any more power cables to plug in. Not alot of room between the end of the PSU and the HHD cage.
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