daemon_byte Posted June 22, 2011 Share Posted June 22, 2011 I purchased my flash voyager GTR 32G a couple of months ago here in Norway was was pleased with the speed etc of it. However when I tried to use it recently when visiting my parents in the UK it wouldn't work. I just assumed it was their computer and thought nothing of it. When I tried to use it again tonight I got nothing but a blue blinking light. I saw on the forums that this has happened a lot so I downloaded the firmware. This software couldn't detect my device so eventually I quit and write this thread. However as I pulled out the stick to get the exact model name on the side I found out the stick has super heated itself to a point it is almost uncomfortable to touch and the metal parts are actually slightly painful and there is a hint of a burning smell coming from it. So I am guessing I will have to return it for a replacement but this leaves still two questions. a) How do I return this? Do I send it directly to corsair or go via the store? I ask because not only am I based in Norway but the store I used is technically in bankruptcy right now although they are still trading. The idea of me turning over my dead stick to them in the hopes a new one will come is not thrilling. b) how do I stop it happening again? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 23, 2011 Corsair Employee Share Posted June 23, 2011 Please use the link on the left and request an RMA and we will be happy to repalce it. Link to comment Share on other sites More sharing options...
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