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Tech support express no response


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I bought 2 kits of CMX8GX3M2A1333C9 ram

I have been having problems with a one stick 3.13

so I filled out the Tech support express questions over 2 days ago have not got a reply back other than the automatic response with my case id and password

is this normal?


the sticker on the stick says 9-9-9-24 1.50v


the one stick is weak if i turn down the voltage under 1.60v @ 9-9-9-24 or if I lower the timing to 8-8-8-24 @ 1.60v memtest has tons of errors within a second of it running.


but the other 3 sticks run fine at these settings...


even at 1.60v and 9-9-9-24 windows will run fine for days then just blue screen for no reason

and prime 95 blend test makes the computer crash


now i have been running with only the 3 good sticks @ 9-9-9-24 1.60v for over 2 days ran prime on blend for over 5 hrs no crash or BSOD have been doing stuff in blender and vmware everything is working fine that stick has to be bad.

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