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RMA approved but no instructions


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I got my RMA approved back in May 24th and to this day I have not received any instructions on how to proceed next.

I need this solved so I can use my laptop again.


How long does this whole process take? Why am I not getting the new memory?



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I was notified by email... see below






Dear Valued Corsair Customer,


We apologize for any inconvenience you have encountered with your Corsair product. We have received & approved your online RMA (Return Merchandise Authorization) request and will e-mail your confirmation RMA number along with return instructions within 24 hours.


If you do not receive the RMA confirmation within one business day, please contact Corsair's Customer Service Department at TF# 888-222-4346 or send an e-mail inquiry to rma@corsair.com . All e-mail inquiries should include the first and last name the RMA was requested under, telephone number and TSX Case number. NOTE** Corsair's Customer Service Department is available M-F, 8:00am - 5:00 PM PST, excluding holidays. Please allow additional response time for inquires sent over holiday's and weekends. ----------------------------------


Thank you for choosing Corsair!

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